# The Badge Scanner - Comprehensive Product Information

> Fast, simple lead capture app for conferences and exhibitions

## Product Overview

The Badge Scanner is a mobile lead capture app for exhibitors and sponsors at trade shows, conferences and exhibitions. Available on iOS and Android, it replaces handwritten notes, lost business cards and unreliable lead capture forms with instant QR code badge scanning.

The app is built and operated by Conference Badges Ltd, a UK-based sustainable event badge printing and registration company headquartered in Kingston upon Thames, Greater London.

- Website: https://badge-scanner.com
- Parent company website: https://conferencebadges.co.uk
- Support email: support@badge-scanner.com
- Phone: +44 (0)20 8614 4134
- iOS App: https://apps.apple.com/gb/app/the-badge-scanner/id956220269
- Android App: https://play.google.com/store/apps/details?id=com.wrs.d8tahound
- Demo video: https://www.youtube.com/watch?v=Eowl6ZPYOLQ

## Core Features

### Lead Capture
- QR code scanning from event name badges using the phone camera
- Instant capture of attendee contact details from the registration database
- No handwriting, no manual data entry, no risk of errors

### Lead Enrichment
- Written notes per lead
- Voice memo recording
- Photo capture within the app
- Product interest tagging (up to 20 custom products or services per exhibitor)
- Lead type classification: hot, warm or cold
- Follow-up timeframe scheduling

### AI-Powered Features
- Voice note transcription: converts voice memos to text for easy CRM integration and forwarding
- Lead scoring: enables prioritisation for follow-up and gamifies lead capture for stand staff

### Data and Export
- Leads instantly saved to a secure online account
- Download leads in Excel format at any time during or after the event
- Data formatted for CRM import
- Each user gets their own login so leads are attributed to the person who captured them
- Sales management can view reports by team member in real time

### Reliability
- Works offline: scans and saves leads without an internet connection
- Automatic cloud sync when connectivity is restored
- Leads remain on the device even if the phone battery dies, and sync once power returns
- No additional hardware required: uses the exhibitor's own phone

## Two Audiences

### For Event Organisers
Event organisers partner with The Badge Scanner to provide lead capture as a service at their events.

**Benefits for organisers:**
- Increase exhibitor rebooking rates by improving their ROI
- Earn revenue from attendee data through a pricing model agreed with The Badge Scanner team
- Receive event-wide performance reports showing which exhibitors are capturing leads, which need support, and which stand positions perform best
- Compare year-on-year event performance
- Quick setup: can be operational at short notice
- Platform agnostic: works alongside any existing badge printing or registration system that puts unique codes on attendee badges
- Seamless integration with BadgeX, Conference Badges' on-site badge printing software
- No hardware to manage: exhibitors use their own phones
- Run competitions and incentives based on scanning metrics

**Organiser page:** https://badge-scanner.com/for-organisers/

### For Exhibitors and Sponsors
Exhibitors and sponsors use The Badge Scanner to capture, qualify and export leads from their exhibition stand.

**Benefits for exhibitors:**
- Capture contact details instantly by pointing the phone camera at an attendee's badge
- Add rich context: notes, voice memos, photos, product interests, lead classification
- Download leads in Excel format during or after the event
- Sales teams can start follow-up while the event is still running
- No special training needed
- Multiple stand users included by default at no extra cost
- Works offline with automatic sync

**Exhibitor page:** https://badge-scanner.com/for-exhibitors/

## Key Differentiators

### Managed Concierge Service
The Badge Scanner does not simply hand over an app and walk away. The team communicates directly with exhibitors before, during and after events. They answer questions, chase up exhibitors who have not started using the app, and produce event-wide performance reports for organisers. This active support model is a significant differentiator from most competitors.

### Multiple Users Per Stand by Default
Most competing products charge per user, which forces teams to share devices and reduces total lead capture. The Badge Scanner includes multiple users per stand as standard, meaning more people on a stand will actually use it and more leads get captured overall.

### Platform Agnostic
The Badge Scanner does not tie the event organiser to a specific registration platform. It works with any badge system that assigns a unique code to each attendee. This gives organisers freedom to choose or change their registration provider without losing their lead capture capability.

### AI Features
Voice note transcription saves exhibitors from typing up their audio notes manually and makes it simple to forward lead context to CRM systems. Lead scoring helps prioritise follow-up and introduces a gamification element that encourages stand staff to capture better-qualified leads.

### Offline-First Architecture
Built on the same resilience-first technology philosophy as Conference Badges' other products. The app continues to scan and store leads without an internet connection and syncs automatically when reconnected.

### Seamless BadgeX Integration
The Badge Scanner works seamlessly with BadgeX, Conference Badges' on-site badge printing software, creating an end-to-end event solution from registration through to lead capture.

## How It Works

1. The event organiser partners with The Badge Scanner
2. The exhibitor list is uploaded and login details are issued
3. Exhibitors add their on-site stand staff and customise the app with their products or services
4. On-site staff capture leads by scanning attendee badges with the app
5. The exhibiting company downloads all leads in spreadsheet format during or after the event

## Technical Requirements

- iPhone with iOS 13 or later, or Android phone with Android 11 or later
- Phone must have a rear-facing camera
- Works on phones (tablets are supported but phones are recommended for the best experience)
- Free download from the Apple App Store and Google Play Store
- Internet connection needed only for app download, login and data sync

## Data Protection

The Badge Scanner is operated by Conference Badges Ltd and complies with UK GDPR and EU GDPR. Full privacy policy available at: https://badge-scanner.com/privacy/

## Contact and Demo

To book a demo or make an enquiry:
- Visit: https://badge-scanner.com/contact-us/
- Email: support@badge-scanner.com
- Phone: +44 (0)20 8614 4134
- Address: Unit 10, Ashway Centre, Elm Crescent, Kingston KT2 6HH, United Kingdom